NHTSA Recall 13V499000: Latches/locks/linkages
Neo Manufacturing Inc. LLC reported this safety recall to NHTSA on , covering an estimated 434 vehicles. It affects 3 models including the Neo Trailers Nas.
| NHTSA campaign | 13V499000 |
|---|---|
| Component | LATCHES/LOCKS/LINKAGES |
| Report received | October 23, 2013 |
| Owner notification | December 4, 2013 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Safety risk
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
Remedy
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 13V499000
| Make and model | Model years |
|---|---|
| Neo Trailers Nas | 2010, 2011 |
| Neo Trailers Nav | 2010, 2011 |
| Neo Trailers Ncv | 2010, 2011 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.