NHTSA Recall 13V475000: Anti-theft devices (equipment) and electrical system: control module
Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 23,000 vehicles. It affects 3 models including the Ford C-Max.
| NHTSA campaign | 13V475000 |
|---|---|
| Manufacturer campaign | 13C07 |
| Components | EQUIPMENT › ELECTRICAL › ANTI-THEFT DEVICES; ELECTRICAL SYSTEM › IGNITION › ANTI-THEFT › CONTROL MODULE |
| Report received | October 17, 2013 |
| Owner notification | October 30, 2013 |
| Initiated by | NHTSA Office of Vehicle Safety Compliance |
Defect
Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Safety risk
Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Remedy
Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 13V475000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.