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NHTSA Recall 13V385000: Steering

Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 355,000 vehicles. It affects 3 models including the Ford Crown Victoria.

355,000
vehicles potentially affected
3
models affected
2013
owners notified (October 23)
NHTSA campaign13V385000
Manufacturer campaign13S08
ComponentSTEERING
Report receivedAugust 29, 2013
Owner notificationOctober 23, 2013
Initiated byNHTSA Office of Defects Investigation

Defect

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Safety risk

If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy

Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Notes

A separate service campaign applies to vehicles in non-corrosion states not addressed by this safety recall. Owners of these vehicles should contact Ford directly about these vehicles.For the safety recall, owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 13V385000

Make and modelModel years
Ford Crown Victoria2005, 2006, 2007, 2008, 2009, 2010, 2011
Lincoln Town Car2005, 2006, 2007, 2008, 2009, 2010, 2011
Mercury Grand Marquis2005, 2006, 2007, 2008, 2009, 2010, 2011

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.