NHTSA Recall 13V306000: Equipment
Matthews Specialty Vehicles reported this safety recall to NHTSA on , covering an estimated 5 vehicles. It affects 4 models including the Freightliner Xcr.
| NHTSA campaign | 13V306000 |
|---|---|
| Component | EQUIPMENT |
| Report received | July 10, 2013 |
| Owner notification | August 13, 2013 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CHSU/Mickey bus manufactured April 24, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
Safety risk
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Notes
Owners may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 13V306000
| Make and model | Model years |
|---|---|
| Freightliner Xcr | 2013 |
| International Terrastar | 2013 |
| Thomas Built Chsu/mickey | 2011 |
| Thomas Built Fe | 2000 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.