NHTSA Recall 13V181000: Equipment
Heartland Recreational Vehicles, LLC reported this safety recall to NHTSA on , covering an estimated 890 vehicles. It affects 9 models including the Heartland Big Country.
| NHTSA campaign | 13V181000 |
|---|---|
| Manufacturer campaign | 99-01-11 |
| Component | EQUIPMENT |
| Report received | May 7, 2013 |
| Owner notification | May 20, 2013 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.
Safety risk
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 13V181000
| Make and model | Model years |
|---|---|
| Heartland Big Country | 2013, 2014 |
| Heartland Bighorn | 2013, 2014 |
| Heartland Elk Ridge | 2013, 2014 |
| Heartland Elk Ridge Express | 2013, 2014 |
| Heartland Landmark | 2013, 2014 |
| Heartland Prowler | 2013, 2014 |
| Heartland Silverado | 2013, 2014 |
| Heartland Sundance | 2013, 2014 |
| Heartland Sundance XLT | 2013, 2014 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.