NHTSA Recall 12V330000: Roof and pillars (structure)
TURTLE TOP reported this safety recall to NHTSA on , covering an estimated 361 vehicles. It affects 5 models including the Turtle Top Odyssey.
| NHTSA campaign | 12V330000 |
|---|---|
| Component | STRUCTURE › BODY › ROOF AND PILLARS |
| Report received | July 11, 2012 |
| Owner notification | August 16, 2012 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Turtle Top is recalling certain model year 2010 through 2012 commercial buses manufactured from April 1, 2011, through March 25, 2012, equipped with Specialty Manufacturing Inc. (SMI) Prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the Prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 217, "Bus Emergency Exits and Window Retention and Release."
Safety risk
In the event of an emergency, passengers' exit from the bus may be hindered possibly resulting in injury to the vehicle occupants.
Remedy
Turtle Top will notify owners. SMI will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on August 16, 2012. Owners may contact Turtle Top at 1-574-831-4349 or SMI at 1-800-951-7867.
Notes
Customers may contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Vehicles covered by recall 12V330000
| Make and model | Model years |
|---|---|
| Turtle Top Odyssey | 2010, 2011, 2012 |
| Turtle Top Odyssey LT | 2011 |
| Turtle Top Odyssey XL | 2011, 2012 |
| Turtle Top Terra Transport | 2010, 2011, 2012 |
| Turtle Top Vanterra | 2011, 2012 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.