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NHTSA Recall 12V295000: Software (electrical system)

PREVOST CARS, INC. reported this safety recall to NHTSA on , covering an estimated 27 vehicles. It affects 2009–2012 Volvo Bus 9700.

27
vehicles potentially affected
1
model affected
2012
owners notified (July 13)
NHTSA campaign12V295000
Manufacturer campaignSR12-59
ComponentELECTRICAL SYSTEM › SOFTWARE
Report receivedJune 26, 2012
Owner notificationJuly 13, 2012
Initiated byManufacturer

Defect

Prevost is recalling certain model year 2009-2012 volvo 9700 motor coaches. Due to a software error, the vehicles may come to a sudden stop by brake application if the sensor reads that the wheelchair lift door is not completely closed.

Safety risk

If this occurs, the vehicle may suddenly stop without warning, increasing the risk of a crash.

Remedy

Prevost will notify owners and dealers will update the software, free of charge. The safety recall began on july 13, 2012. Owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.

Notes

The prevost recall campaign number is sr12-59.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Vehicles covered by recall 12V295000

Make and modelModel years
Volvo Bus 97002009, 2010, 2011, 2012

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.