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NHTSA Recall 12V006000: Automatic transmission (power train) and torque converter (power train)

FORD MOTOR COMPANY reported this safety recall to NHTSA on , covering an estimated 206,452 vehicles. It affects 2 models including the Ford Freestar.

206,452
vehicles potentially affected
2
models affected
2012
owners notified (June 29)
NHTSA campaign12V006000
Manufacturer campaign11S25
ComponentsPOWER TRAIN › AUTOMATIC TRANSMISSION; POWER TRAIN › AUTOMATIC TRANSMISSION › TORQUE CONVERTER
Report receivedJanuary 9, 2012
Owner notificationJune 29, 2012
Initiated byNHTSA Office of Defects Investigation

Defect

Ford is recalling certain model year 2004 and 2005 ford freestar and mercury monterey vehicles. The torque converter output shaft may fail.

Safety risk

This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the ford motor company customer relationship center at 1-866-436-7332.

Notes

Ford's recall campaign number is 11s25.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Vehicles covered by recall 12V006000

Make and modelModel years
Ford Freestar2004, 2005
Mercury Monterey2004, 2005

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.