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NHTSA Recall 04V120000: Power assist system (steering)

FREIGHTLINER LLC reported this safety recall to NHTSA on , covering an estimated 275 vehicles. It affects 3 models including the Western Star 4900EX.

275
vehicles potentially affected
3
models affected
2004
owners notified (May 21)
NHTSA campaign04V120000
Manufacturer campaignFL422
ComponentSTEERING › LINKAGES › DRAG › POWER ASSIST SYSTEM
Report receivedMarch 8, 2004
Owner notificationMay 21, 2004
Initiated byManufacturer

Defect

On certain trucks and truck-tractors equipped with trw drag link assemblies, the replacement clamp and drag link assemblies contain a potentially defective 5/8-11-grade b prevailing torque hex nut. If the final tightening is less than 65 lb.-ft., the clamp load would be unacceptably low and could compromise the integrity of the drag link.

Safety risk

This could result in the ball socket separating and cause loss of steering control, increasing the risk of personal injury or a crash.

Remedy

Dealers will replace the affected hex nut(s). Owner notification began on may 21, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-800-547-0712.

Notes

Freightliner recall no. Fl422.customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).

Vehicles covered by recall 04V120000

Make and modelModel years
Western Star 4900EX2003, 2004
Western Star 4900FA2003, 2004
Western Star 4900SA2003, 2004

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.