NHTSA Recall 03V384000: Recreational vehicle/trailer (equipment)
THOR AMERICA reported this safety recall to NHTSA on , covering an estimated 6,749 vehicles. It affects 3 models including the Thor Chateau.
| NHTSA campaign | 03V384000 |
|---|---|
| Component | EQUIPMENT › RECREATIONAL VEHICLE/TRAILER |
| Report received | October 13, 2003 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
On certain travel trailers and fifth wheels equipped with samsung microwave ovens, these units were produced with a defective panel. An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. This may cause the oven to activate without pressing any key pads.
Safety risk
An electrical short can occur causing the oven to activate without pressing any key pads. This could result in excessive heat, smoke, or possibly a fire.
Remedy
Samsung will notify customers and repair the panel free of charge. In the meantime, consumers should unplug their microwave, if possible. If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or thor america at 570-837-5274.
Notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-DOT (1-888-327-4236).
Vehicles covered by recall 03V384000
| Make and model | Model years |
|---|---|
| Thor Chateau | 1999, 2000, 2001, 2002, 2003 |
| Thor Citation | 1999, 2000, 2001, 2002, 2003 |
| Thor Skydeck | 2002, 2003 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.