Pierce Custom Chassis Recalls & Complaints by Model Year
NHTSA lists 4 safety recalls and 0 owner complaints across 11 model years of the Pierce Custom Chassis (1996–2006).
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All Pierce Custom Chassis recalls (4)
Every NHTSA safety campaign that lists a Pierce Custom Chassis, most recent first, with the model years each one covers.
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Suspension: control arm
On certain fire trucks equipped with an independent front suspension, a pitman arm might fracture under severe load caused by three loading conditions. In all cases, the front axle must be turned full left or right while (1) simultaneously backing up and braking hard, (2) driving one wheel over or against a curb or (3) steering the…
Remedy: Dealers will replace the original pitman arms with pitman arms made of higher strength material. The recall began on october 29, 2007. Owners may contact pierce at 920-832-3000.
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Steering
On certain fire trucks equipped with the all wheel steer option, the position of the front axle is sensed by an optical encoder mounted to the bottom of the front axle kingpin, which is protected from the elements by an outer case. This case shares a common grease cavity with the kingpin. Oil that leaches from the grease can migrate…
Remedy: Dealers will replace the encoders with new encoders with more robust seals. The control software will be updated to produce an error code and disable the rear steering function if unusual encoder inputs are detected.…
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Tie rod assembly (steering)
On certain fire trucks with tandem steer axles. The trw tie-rod on the rear-most axle of a tandem axle is restrained from rotational movement by a pair of anti-rotation seals located at the ball socket joints. These anti-rotation seals will compress over time. If the anti-rotation seal allows too much motion, the seals can deteriorate,…
Remedy: Dealers will replace the tie rod. Notification to owners began november 7, 2003. Owners should contact pierce at 1-888-974-3723.
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Steering
On certain custom chassis equipped with the all wheel steer (aws) 2002 system, the vehicle interface mobile program has a problem that causes one of the steerable axles to lock in the steered position rather than returning to center.
Remedy: Pierce is sending a factory technician to all vehicles and will upgrade the aws system to eliminate this defect. Owner notification began on november 2, 2002. Owners who take their vehicles to an authorized dealer on…
Model years: 2002
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Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.