Nova Bus Lfs Artic Recalls & Complaints by Model Year
NHTSA lists 36 safety recalls and 0 owner complaints across 16 model years of the Nova Bus Lfs Artic (2009–2024).
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All Nova Bus Lfs Artic recalls (36)
Every NHTSA safety campaign that lists a Nova Bus Lfs Artic, most recent first, with the model years each one covers.
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Cooling system (engine and engine cooling)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023-2024 LFS Artic and 2022-2024 LFS buses. The coolant sensor could send a false signal, causing the engine to shut down.
Remedy: Nova Bus will inspect and replace the coolant sensor as necessary, free of charge. Owner notification letters are expected to be mailed November 2, 2026. Owners may contact Nova Bus customer service at 1-800-350-6682.…
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Switch (service brakes)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 1997-2002, 2005-2024 LFS, 2009-2014, and 2016 - 2024 LFS Artic transit buses. The low brake air pressure warning light may fail to illuminate when the engine is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air…
Remedy: Nova Bus will update the firmware, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 17, 2026. Owners will receive another notice once remedy becomes available. Owners…
Model years: 2009, 2010, 2011, 2012, 2013, 2014, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024
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Door (structure) and glass, side/rear (visibility)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2020 LFS Artic and 2019-2023 LFS transit buses. The driver's speaker hole door may have been built with the prime glazing manufacturer DOT code mark missing. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Remedy: Nova Bus will replace the plastic panel door, free of charge. Interim owner notification letters explaining the safety risk were mailed by July 7, 2026. Owners will receive another notice once remedy becomes available.…
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Seat belts: front
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2016-2018, 2020, 2022-2023 LFS and 2019-2020 LFS Artic transit buses. The driver's seat belt tension-reliving device may fail to disengage without manual intervention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number…
Remedy: Nova Bus will remove the seat belt tension-reliving device, free of charge. Owner notification letters were mailed May 22, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this…
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Seats
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2013-2019 LFS and 2019-2020 LFS Artic transit buses equipped with Double Transversal seats. The passenger seat mounting rails may crack, causing the seat to detach and fall to the floor.
Remedy: Nova Bus will replace the attachment brackets, free of charge. Interim owner notification letters explaining the safety risk were mailed by April 10, 2026. Owners will receive another notice once remedy becomes…
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Cooling system (engine and engine cooling)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS Artic and 2022-2024 LFS buses. The coolant sensor could send a false signal, causing the engine to shut down.
Remedy: Nova Bus will inspect and replace the coolant sensor as necessary, free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's…
Model years: 2023
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Seat belts: front
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Remedy: Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall…
Model years: 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
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Electrical (equipment) and electrical heating element (visibility)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall…
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Instrument cluster/panel (electrical system)
Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power. As such, these vehicles fail to comply with the requirements…
Remedy: Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall…
Model years: 2023
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Glass, side/rear (visibility)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Remedy: Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at…
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Chamber (service brakes)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2016-2019 LFS and LFS Artic buses. The brake chamber on the rear axle may have been improperly manufactured, which can result in an air leak.
Remedy: Nova Bus will inspect and replace the brake chamber as necessary, free of charge. Owner notification letters were mailed November 02, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's…
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Chamber (service brakes)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019 LFS Artic buses. The brake chamber on the rear axle may have been improperly manufactured, which can result in an air leak.
Remedy: Nova Bus will inspect and replace the brake chamber as necessary, free of charge. Owner notification letters were mailed November 02, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's…
Model years: 2019
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Air (parking brake)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021-2024 LFS and 2021-2023 LFS Artic buses. An air leak may occur in the parking brake valve and unintentionally engage the parking brake without activating the brake lights.
Remedy: Nova Bus will inspect and tighten the parking brake air line connections, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's…
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Alternator/generator/regulator (electrical system)
Nova Bus (US) Inc. (Nova) is recalling certain 2021-2022 LFS Artic and 2021-2023 LFS buses. The alternator power cable nut may not have been tightened properly.
Remedy: Nova will inspect and tighten the power cable nut as necessary, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this…
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Door (structure) and visibility
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2017-2019 LFS and LFS Artic buses. The driver's door windows may have been built with the incorrect prime glazing manufacturer DOT code mark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Remedy: Nova Bus will inspect the windows and either replace the windows or remove the incorrect marking, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Nova Bus customer service at…
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Sun visor (structure)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS and LFS Artic transit buses. The sun visor may detach and fall from the bracket.
Remedy: Nova Bus will inspect and repair the sun visor fasteners, as necessary, free of charge. Owner notification letters were mailed January 11, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus…
Model years: 2023
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Air conditioner (equipment)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
Remedy: Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at…
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Critical fasteners (seats) Do not drive
Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.
Remedy: Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1,…
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Fuses and circuit breakers (electrical system)
Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.
Remedy: Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for…
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Driveshaft (power train)
Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Remedy: Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1…
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Exterior lighting
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2021 LFS and 2009-2012 LFS Artic transit buses. These vehicles are equipped with non-standard color auxiliary lights which may impair the effectiveness of the standard lighting equipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Remedy: Dealers will remove the non-standard color lights, or replace them with white lights, free of charge. Owner notification letters were mailed January 31, 2023. Owners may contact Nova's customer service at…
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Critical fasteners (steering) Do not drive
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new…
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Fuses and circuit breakers (electrical system) and fan (engine and engine cooling)
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.
Remedy: Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1-800-350-6682. Nova…
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Exterior lighting and equipment
Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective…
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022.…
Model years: 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022
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Fuel rail (fuel system)
Nova Bus is recalling certain 2016-2020 LFS and LFS Artic vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact Nova Bus customer service at 1-800-350-6682.
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Hose, piping, and connections (steering)
Nova Bus (Nova) is recalling certain 2020 Nova Bus LFS transit buses. Certain power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. This may cause a power steering assist lost and power steering fluid may leak from the ceiling into the passenger compartment.
Remedy: Nova Bus will notify owners, provide instructions for inspecting and replacing the power steering pipes, free of charge. The recall began October 7, 2020. Owners may contact Nova customer service at 1-800-350-6682.…
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Automatic transmission (power train)
Nova Bus (Nova) is recalling certain 2016 LFS and LFS Artic buses equipped with specific Allison Transmission drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.
Remedy: Nova will notify owners, and Allison Transmissions will replace the C1 and C2 pressure switches, free of charge. The recall began September 15, 2020. Owners may contact Nova customer service at 1-800-350-6682. Nova's…
Model years: 2016
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Seats
Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.
Remedy: Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682.…
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Software (electrical system)
Nova Bus (Nova) is recalling certain 2013-2018 Nova LFS Artic transit buses. A fault code in the engine may cause the vehicle to operate at zero velocity and lack of dampening reducing vehicle stability.
Remedy: Nova will notify owners, and dealers will update the Hubner ACU software, free of charge. The recall began December 6, 2018. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is…
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Automatic transmission (power train)
Nova Bus (Nova) is recalling certain 2017 Nova Bus LFS Hybrid and LFS Arctic Hybrid transit buses equipped with certain Allison transmission hybrid drive units. The pressure switches on these drive units may fail, possibly resulting in a loss of drive.
Remedy: Nova will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began October 5, 2018. Owners may contact Nova customer service at…
Model years: 2017
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Caliper (service brakes)
Nova Bus (Nova) is recalling certain 2015-2017 Nova LFS and LFS Artic transit buses, equipped with axles with radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break.
Remedy: Nova will notify owners and dealers will install new guide pins at each wheel end on suspect axles, free of charge. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4079.
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Electrical system and accelerator pedal (vehicle speed control)
Nova Bus (Nova) is recalling certain 2016 Nova LFS Artic transit buses. In the event of a loss of communication within the bus' multiplex network, the computer may command full throttle application, without input from the driver.
Remedy: Nova has notified owners, and dealers have reprogrammed the buses, free of charge. The recall began on April 28, 2017. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign…
Model years: 2016
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Equipment
Nova Bus (Nova) is recalling certain model year 2012-2015 Nova LFS and LFS Artic transit buses manufactured from June 18, 2012, through October 19, 2015. The affected transit buses have destinations signs that may not be properly secured and, as a result, the sign may fall.
Remedy: Nova will notify owners, and dealers will inspect and secure the sign as necessary, free of charge. The recall began on July 20, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number…
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Linkages (visibility)
Nova Bus (Nova) is recalling certain model year 2014-2016 LFS and LFS Artic vehicles manufactured from January 1, 2014, through February 15, 2016. On the affected vehicles, the pin on the wiper idler arm may strip causing the windshield wipers to become inoperative.
Remedy: Nova will notify owners, and dealers will replace the wiper idler arm, free of charge. The recall began on April 21, 2016. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is…
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Electrical system: wiring
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS Artic transit buses manufactured from September 1, 2010, through April 30, 2015, and equipped with Allison transmissions. The main power cable within the energy guiding system (EGS) may have been incorrectly routed and, as a result, the cable may disconnect.
Remedy: Nova will notify owners, and dealers will inspect the main power cable, re-routing it as necessary, free of charge. The recall began on April 11, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's…
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Door (structure)
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
Remedy: Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova…
Other Nova Bus models
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.