Mack Pioneer PR (4) Recalls & Complaints by Model Year
NHTSA lists 15 safety recalls and 0 owner complaints across 3 model years of the Mack Pioneer PR (4) (2025–2027).
Pick your Mack Pioneer PR (4) model year
| Model year | Recalls | Complaints |
|---|---|---|
| 2027 Mack Pioneer PR (4) | 6 | 0 |
| 2026 Mack Pioneer PR (4) | 9 | 0 |
| 2025 Mack Pioneer PR (4) | 12 | 0 |
All Mack Pioneer PR (4) recalls (15)
Every NHTSA safety campaign that lists a Mack Pioneer PR (4), most recent first, with the model years each one covers.
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Active shutters/grill (structure) and exterior trim (structure)
Mack Trucks, Inc. (Mack) is recalling certain 2026-2027 Anthem AN (4) and 2025-2027 Pioneer PR (4) vehicles. The intake and grille bezels may detach from the vehicle.
Remedy: Dealers will inspect, replace the intake and grille bezels, and install cable ties as necessary, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Mack's…
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Software/programming (service brakes)
Mack Trucks, Inc. (Mack) is recalling certain 2026-2027 Anthem AN (4) and Pioneer PR (4) vehicles equipped with a tanker application package. Inaccurate axle load calculations may cause reduced braking performance while transporting smoothbore tanker trailers.
Remedy: Dealers will install new software to disable the dynamic trailer braking calculations, free of charge. Owner notification letters are expected to be mailed November 27, 2026. Owners may contact Mack's customer service…
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Exterior lighting
Mack Trucks, Inc. (Mack) is recalling certain 2027 Anthem AN (4) and Pioneer PR (4) vehicles. The center roof marker lights may fail to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will replace the center roof marker light, free of charge. Interim letters notifying owners of the safety risk were mailed September 22, 2026. Additional letters will be sent once the final remedy is available.…
Model years: 2027
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Lugs/nuts/bolts/studs (wheels) Do not drive
Mack Trucks, Inc. (Mack) is recalling certain 2026 Anthem (AN), 2026-2027 Pioneer PR (4), Pinnacle (PI/PN), Granite (GR), and 2027 Anthem AN (4) vehicles. The wheel lug nuts may loosen and allow the wheel to detach.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect the wheel and hub mating surfaces, remove any masking material, and replace any worn components if necessary,…
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Service brakes, air: control unit/module
Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-2027 Anthem (4) vehicles. The rear brake modulators may have unprotected electrical connectors that can short circuit and lead to a loss of the anti-lock brake system (ABS) and electronic stability control (ESC).
Remedy: Dealers will inspect the rear brake modulator electrical connectors, install a protective cover, and replace the rear brake modulators, as necessary, free of charge. Owner notification letters were mailed June 8, 2026.…
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Turn signal (exterior lighting)
Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2027 Anthem (4) trailers. The trailer turn signals may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will update the turn signal indicator software, free of charge. Owner notification letters were mailed May 7, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is…
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Mechanical (equipment)
Mack Trucks, Inc. (Mack) is recalling certain 2025-2026 Pioneer vehicles. The load lock clamps, located on the back of the cab, may loosen and cause the load lock bars to become unsecured.
Remedy: Dealers will replace the load lock clamps, free of charge. Owner notification letters were mailed December 18, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is…
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Software (exterior lighting)
Mack Trucks, Inc. (Mack) is recalling certain 2026 Anthem (4) and 2025-2026 Pioneer vehicles. The automatic high beams (AHB) may not switch to low beam headlights as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated…
Remedy: As an interim action, Mack will update the vehicle software through an over-the-air (OTA) update to disable the AHB feature, free of charge. Owner letters were mailed May 29, 2026. Owners may contact Mack's customer…
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Lighting control module (exterior lighting)
Mack Trucks, Inc. (Mack) is recalling certain 2025-2026 Pioneer vehicles. When towing a trailer, the trailer lights may fail to illuminate due to an improperly manufactured body control module.
Remedy: Dealers will replace the trailer body input/output module, free of charge. Owner letters were mailed November 19, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is…
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Steering
Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and 2025-2026 Pioneer vehicles. The dynamic steering and oversteer guidance feature may malfunction and cause a loss of steering control.
Remedy: The oversteer guidance feature will be disabled through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed August 21, 2025. Owners may contact Mack's customer service at…
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Reservoir/tank (service brakes)
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Pinnacle (PI/PN) trucks. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
Remedy: Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed February 10, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall…
Model years: 2025
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Software (electrical system) and service brakes, hydraulic: control unit/module
Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0472.
Model years: 2025
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Critical fasteners (seats) and critical fasteners (seat belts)
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Remedy: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177.…
Model years: 2025
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Tie rod assembly (steering)
Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Remedy: Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number…
Model years: 2025
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Axle assembly (power train) and tie rod assembly (steering) Do not drive
Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Pinnacle trucks. The tie rod assemblies may contain an improperly heat-treated ball stud that can fail, resulting in a sudden loss of steering control.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod ends as necessary, free of charge. Owner notification letters were mailed June 17, 2024.…
Model years: 2025
Other Mack models
- Mack28 complaints
- Anthem (an)12 complaints
- Granite (gr)9 complaints
- CXU6127 complaints
- Ch6 complaints
- Gu6 complaints
- CH6005 complaints
- Cxu5 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.