Jayco Embark Recalls & Complaints by Model Year
NHTSA lists 12 safety recalls and 2 owner complaints across 10 model years of the Jayco Embark (2009–2024). The most-complained-about year is 2017.
Pick your Jayco Embark model year
| Model year | Recalls | Complaints |
|---|---|---|
| 2024 Jayco Embark | 1 | 0 |
| 2023 Jayco Embark | 2 | 0 |
| 2022 Jayco Embark | 3 | 0 |
| 2021 Jayco Embark | 5 | 0 |
| 2020 Jayco Embark | 5 | 1 |
| 2019 Jayco Embark | 6 | 0 |
| 2017 Jayco Embark | 0 | 1 |
| 2012 Jayco Embark | 1 | 0 |
| 2010 Jayco Embark | 2 | 0 |
| 2009 Jayco Embark | 1 | 0 |
What Jayco Embark owners complain about
Across all model years, owners have filed 2 complaints with NHTSA. The 2017 model year has the most, with 1.
All Jayco Embark recalls (12)
Every NHTSA safety campaign that lists a Jayco Embark, most recent first, with the model years each one covers.
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Software (electrical system)
Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Remedy: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
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Engine
Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Remedy: Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number…
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Suspension: rear
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Remedy: Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January…
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Instrument cluster/panel (electrical system)
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Remedy: Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
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Structure and recreational vehicle/trailer (equipment)
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number…
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Furnace (equipment)
Jayco, Inc. (Jayco) is recalling certain 2021 Jayco Embark, and Entegra Reatta Class A Motorhomes. The LP furnace hose may be routed incorrectly, which could restrict the gas flow, or cause chafing against surrounding components, resulting in a gas leak.
Remedy: Jayco will notify owners, and dealers will remove the existing LP line, and install a new extended gas manifold, free of charge. The recall began March 29, 2021. Owners may contact Jayco customer service at…
Model years: 2021
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Electrical system
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Reatta and Jayco Embark and 2020 Entegra ReattaXL motorhomes. The electronic control center circuit board may be damaged from voltages over 17 volts, causing the components on the board to become damaged.
Remedy: Jayco will notify owners, and dealers will install an additional circuit module to the existing component board to provide over-current protection, free of charge. The recall began October 13, 2020. Owners may contact…
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Steering
Jayco, Inc. (Jayco) is recalling certain 2019 Embark motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Remedy: Jayco will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, if necessary, free of charge. The recall began September 23, 2019. Owners may contact Jayco customer service at…
Model years: 2019
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Trailer hitches
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Embark motorhomes. While the motorhome was being delivered, the hitch may have been damaged, compromising the motorhome's ability to safely tow vehicles.
Remedy: Jayco has notified owners, and dealers will replace the hitch, free of charge. The recall began March 15, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903429.
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Service brakes
Jayco, Inc. (Jayco) is recalling certain 2019 Jayco Embark motorhomes built on a Spartan chassis, equipped with independent front suspension and front drum brakes. The cotter pins may be missing or improperly installed at the actuator rod of the front slack adjuster for the front brakes.
Remedy: Spartan has notified owners, and Spartan Service Centers will inspect and properly install the cotter pin or install any missing pins and adjust the brakes appropriately, free of charge. The recall began on February…
Model years: 2019
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Equipment
Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the…
Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or…
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Recreational vehicle/trailer (equipment)
Jayco is recalling certain fifth wheel trailers equipped with 1200-series norcold refrigerators. The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. The response times of the…
Remedy: Jayco is working with norcold to identify and notify any affected owners. Owners will be instructed to contact norcold dealers to receive the remedy free of charge. Please see norcold's defect report 10e-049 for…
Model years: 2010
Other Jayco models
- Jayco54 complaints
- Eagle45 complaints
- Precept45 complaints
- Designer38 complaints
- Seneca23 complaints
- Greyhawk22 complaints
- Alante17 complaints
- Jay Flight13 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.