Honda Ridgeline Recalls & Complaints by Model Year
NHTSA lists 39 safety recalls and 2,186 owner complaints across 20 model years of the Honda Ridgeline (2006–2026). The most-complained-about year is 2017.
Pick your Honda Ridgeline model year
| Model year | Recalls | Complaints |
|---|---|---|
| 2026 Honda Ridgeline | 0 | 8 |
| 2025 Honda Ridgeline | 2 | 94 |
| 2024 Honda Ridgeline | 1 | 61 |
| 2023 Honda Ridgeline | 5 | 128 |
| 2022 Honda Ridgeline | 3 | 117 |
| 2021 Honda Ridgeline | 7 | 101 |
| 2020 Honda Ridgeline | 8 | 169 |
| 2019 Honda Ridgeline | 11 | 237 |
| 2018 Honda Ridgeline | 7 | 162 |
| 2017 Honda Ridgeline | 8 | 343 |
| 2015 Honda Ridgeline | 0 | 2 |
| 2014 Honda Ridgeline | 6 | 34 |
| 2013 Honda Ridgeline | 7 | 45 |
| 2012 Honda Ridgeline | 11 | 24 |
| 2011 Honda Ridgeline | 10 | 39 |
| 2010 Honda Ridgeline | 9 | 42 |
| 2009 Honda Ridgeline | 8 | 35 |
| 2008 Honda Ridgeline | 8 | 143 |
| 2007 Honda Ridgeline | 8 | 160 |
| 2006 Honda Ridgeline | 12 | 242 |
What Honda Ridgeline owners complain about
Across all model years, owners have filed 2,186 complaints with NHTSA. The 2017 model year has the most, with 343.
All Honda Ridgeline recalls (39)
Every NHTSA safety campaign that lists a Honda Ridgeline, most recent first, with the model years each one covers.
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Frame and members (structure) and suspension: rear
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New…
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety…
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Air bags: front passenger
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R,…
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL,…
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Camera (back over prevention)
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
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Rack and pinion (steering)
Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.
Remedy: Dealers will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for…
Model years: 2023
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Air bags: front passenger
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles.…
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers…
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Fuel pump (fuel system)
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid,…
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This…
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Hard parts internal/mechanical (engine and engine cooling)
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Remedy: Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner…
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Master cylinder (service brakes)
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master…
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's…
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Exterior (visibility)
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
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Camera (back over prevention)
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline vehicles. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail.
Remedy: Dealers will replace the rearview camera wiring harness, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this…
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Frame and members (structure)
Honda (American Honda Motor Co.) is recalling certain 2006-2014 Ridgeline vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West…
Remedy: Dealers will inspect and repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed August 9,…
Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
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Latch (latches/locks/linkages) and hood (structure)
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138.…
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Retractor (seat belts)
Honda (American Honda Motor Co.) is recalling certain 2021 Accord Sedan, Accord Hybrid, CR-V, Ridgeline, 2022 Insight and CR-V Hybrid vehicles. The automatic locking retractor on the second-row center seat belt assembly may deactivate improperly, which can result in an unsecured child restraint system. As such, these vehicles fail to…
Remedy: Dealers will replace the second-row center seat belt assembly, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Honda customer service at 1-888-234-2138.
Model years: 2021
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Fuel pump (fuel system)
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The…
Remedy: Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an…
Model years: 2019
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver…
Remedy: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for…
Model years: 2006
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger…
Remedy: Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers…
Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators…
Remedy: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for…
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Belts and associated pulleys (engine and engine cooling)
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura MDX and Honda Pilot vehicles and 2019 Acura RLX, RLX Sport Hybrid, TLX and Honda Odyssey and Ridgeline vehicles. The timing belt teeth may separate from the belt.
Remedy: Honda will notify owners, and dealers will inspect the vehicle and replace any affected timing belt free of charge. Vehicles receiving a replacement timing belt will also have the engine inspected and any damaged…
Model years: 2019
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V,…
Remedy: Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138.…
Model years: 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
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Fuel pump (fuel system)
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Ridgeline trucks. Exposure to acids, such as from car wash soaps, can result in the fuel pump feed port cracking.
Remedy: Honda will notify owners, and dealers will replace the fuel pump, if necessary, and install a fuel pump cover, free of charge. The recall began March 14, 2019. Owners may contact Honda customer service at…
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Roof and pillars (structure)
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Ridgeline and Pilot vehicles. The mounting holes for the clip that secures the right center pillar trim panel may be larger than intended. In the event of a crash necessitating right side curtain air bag deployment, the clip may not hold the center pillar trim panel in…
Remedy: Honda will notify owners, and dealers will install a bracket on the right center pillar that will securely hold the center pillar trim clip, free of charge. The recall began January 22, 2019. Owners may contact Honda…
Model years: 2019
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Ridgeline vehicles nationwide. Honda is also recalling certain 2011-2012 Acura RL, 2011 Honda Element and 2011-2013 Ridgeline vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New…
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers…
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Pretensioner (seat belts) and 2 other components
Honda (American Honda Motor Co.) is recalling certain 2019 Honda Insight, Odyssey, and Ridgeline vehicles. The Supplemental Restraint System (SRS) control unit may have a manufacturing error, possibly resulting in the air bags or seatbelt pretensioners not deploying in the event of a crash.
Remedy: Honda will notify owners, and dealers will replace the SRS unit, free of charge. The recall began November 8, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B2R,…
Model years: 2019
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly…
Remedy: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at…
Model years: 2012
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Seats
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Pilot and Ridgeline vehicles and 2018 Acura MDX vehicles. The front driver and passenger powered seats in the Honda vehicles and the driver powered seats in the Acura vehicles may have been assembled with improperly manufactured rivets. In the event of a crash, the rivets…
Remedy: Honda will notify owners, and dealers will replace the driver seat frame assembly in Acura MDX vehicles, and replace the driver and front passenger seat slide rail frames in Honda Pilot and Ridgeline vehicles, free of…
Model years: 2018
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain 2010-2012 Acura RL, 2010 Honda Element, and 2010-2013 Honda Ridgeline vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and…
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's…
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain 2005-2006 Acura MDX and Honda CR-V vehicles, 2005-2011 Honda Element vehicles, 2005-2012 Acura RL vehicles, 2006-2012 Honda Ridgeline vehicles, 2007-2008 Honda Fit vehicles and 2005-2008 Honda Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida,…
Remedy: Honda will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall bagan March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for…
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Electrical system: wiring
Honda (American Honda Motor Co.) is recalling certain model year 2017 Ridgeline AWD vehicles manufactured April 1, 2016, to August 11, 2016. Water may enter the rear wiring harness through the connector located under the truck bed drain hole, possibly causing the connection terminals to corrode.
Remedy: Honda will notify owners, and dealers will inspect the rear wiring harness and related components, replacing them as necessary, free of charge. Owners may contact Honda customer service at 1-888-234-2138. Honda's…
Model years: 2017
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii,…
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers…
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected…
Remedy: Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1,…
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Inflator module (air bags)
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected…
Remedy: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact…
Model years: 2006
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Air bags
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with…
Remedy: Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Model years: 2006
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Air bags
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with…
Remedy: Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Model years: 2006
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On-off switch assembly (air bags)
Honda is recalling certain model year 2012 Ridgeline vehicles manufactured on April 18, 2012. An incorrect passenger airbag status indicator may have been installed on the vehicles causing them to fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection."
Remedy: Honda will notify owners, and dealers will replace the passenger airbag indicator free of charge. The safety recall began on September 21, 2012. Owners may contact Honda Automobile Customer services at 1-800-999-1009.
Model years: 2012
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Labels (equipment) and tires
Honda is recalling certain model year 2011-2012 ridgeline vehicles manufactured from august 25, 2011, through november 29, 2011. The spare tire installed in affected vehicles may not match the information on the vehicles tire information placard. Therefore, these vehicles fail to comply with the requirements of federal motor vehicle…
Remedy: Honda will notify owners, and dealers will inspect the spare tire and if necessary, exchange the spare tire assembly or replace the tire information placard free of charge. The safety recall began on february 10, 2012.…
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Instrument cluster/panel (electrical system)
Honda is recalling certain model year 2006 and 2007 ridgeline vehicles manufactured between january 17, 2005, and june 7, 2006. A wiring harness connector for the heating, ventilation and air conditioning (HVAC) blower motor located under the passenger's side of the instrument panel may be accessible to kicking by the front seat…
Remedy: Dealers will inspect and if the wiring connector is damaged it will be replaced and all vehicles will have the protective cover installed free of charge. The safety recall began on march 15, 2010. Owners may contact…
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Hood (structure)
On certain vehicles, the hole in the sheetmetal front bulkhead that serves as the base and pivot point for the hood support rod was not punched to specification. The hood support rod may fail to hold the hood in position due to insufficient strength.
Remedy: Dealers will inspect the prop rod base hole and, if necessary, install reinforcement parts free of charge. The recall began on december 5, 2007. Owners may contact honda at 1-800-999-1009.
Model years: 2008
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Fuel pump (fuel system)
On certain vehicles, a coil wire inside the fuel pump relay may break, causing the fuel pump to lose power. If the fuel pump becomes inoperative, the engine may not start.
Remedy: Dealers will inspect and replace the fuel pump relay free of charge. The recall began on april 2, 2007. Owners may contact honda at 1-800-999-1009.
Model years: 2006
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Owners/service/other manual (equipment)
On certain passenger vehicles and motorcycles, the owner's manuals contain incorrect contact information for the national highway traffic safety administration's (NHTSA) vehicle safety hotline.
Remedy: Honda will send a postcard to dealers and owners with the correct NHTSA vehicle safety hotline information and with instructions to insert the card into the "reporting safety defects" section of the owner's manual. The…
Model years: 2006
Other Honda models
- Accord24,554 complaints
- Civic16,209 complaints
- CR-V15,994 complaints
- Odyssey12,749 complaints
- Pilot9,325 complaints
- Fit2,196 complaints
- HR-V1,853 complaints
- Passport1,660 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.