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Eldorado Arrivo Recalls & Complaints by Model Year

NHTSA lists 4 safety recalls and 0 owner complaints across 12 model years of the Eldorado Arrivo (2012–2023).

4
safety recalls, all years
0
owner complaints, all years
2017
year with most recalls

Pick your Eldorado Arrivo model year

Model yearRecallsComplaints
2023 Eldorado Arrivo10
2022 Eldorado Arrivo10
2021 Eldorado Arrivo10
2020 Eldorado Arrivo10
2019 Eldorado Arrivo10
2018 Eldorado Arrivo20
2017 Eldorado Arrivo30
2016 Eldorado Arrivo20
2015 Eldorado Arrivo20
2014 Eldorado Arrivo20
2013 Eldorado Arrivo10
2012 Eldorado Arrivo10

All Eldorado Arrivo recalls (4)

Every NHTSA safety campaign that lists a Eldorado Arrivo, most recent first, with the model years each one covers.

  1. Wheelchair lift/ramp (equipment adaptive/mobility)

    NHTSA 24V074000 Reported 108 vehicles potentially affected Eldorado National- California, Inc.

    Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403,…

    Remedy: ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.

    Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

  2. Seats

    NHTSA 18V926000 Reported 5 vehicles potentially affected Eldorado National- California, Inc.

    Eldorado National-California, Inc is recalling certain 2017-2018 Arrivo, EZR Max BRT and Passport buses. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply…

    Remedy: Eldorado National California has notified owners, and dealers will inspect and repair the affected seats, free of charge. The recall began on January 31, 2019. Owners may contact Eldorado National-California Customer…

    Model years: 2017, 2018

  3. Buckle assembly (seat belts) and seat belts

    NHTSA 17V685000 Reported 272 vehicles potentially affected Eldorado National- California, Inc.

    Eldorado National-California, Inc. (Eldorado National) is recalling certain 2017 Axess, E-Z Rider, XHF, and Arrivo buses, equipped with certain Recaro Commercial Bus Driver Seats, models Ergo R, Ergo D, AM71, AM72 and AM80. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue…

    Remedy: Eldorado National will notify owners, and dealers will replace the buckle housings, free of charge. The recall began on December 1, 2017. Owners may contact Eldorado National customer service at 1-909-591-9557.

    Model years: 2017

  4. Seats

    NHTSA 16V012000 Reported 897 vehicles potentially affected Eldorado National- California, Inc.

    Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate…

    Remedy: Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016.…

    Model years: 2014, 2015, 2016

Other Eldorado models

Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.