Cadillac SRX Recalls & Complaints by Model Year
NHTSA lists 24 safety recalls and 3,262 owner complaints across 14 model years of the Cadillac SRX (2004–2019). The most-complained-about year is 2010.
Pick your Cadillac SRX model year
| Model year | Recalls | Complaints |
|---|---|---|
| 2019 Cadillac SRX | 0 | 1 |
| 2016 Cadillac SRX | 2 | 168 |
| 2015 Cadillac SRX | 4 | 442 |
| 2014 Cadillac SRX | 2 | 390 |
| 2013 Cadillac SRX | 5 | 393 |
| 2012 Cadillac SRX | 3 | 416 |
| 2011 Cadillac SRX | 7 | 446 |
| 2010 Cadillac SRX | 6 | 474 |
| 2009 Cadillac SRX | 0 | 27 |
| 2008 Cadillac SRX | 0 | 47 |
| 2007 Cadillac SRX | 1 | 52 |
| 2006 Cadillac SRX | 3 | 68 |
| 2005 Cadillac SRX | 3 | 122 |
| 2004 Cadillac SRX | 7 | 216 |
What Cadillac SRX owners complain about
Across all model years, owners have filed 3,262 complaints with NHTSA. The 2010 model year has the most, with 474.
All Cadillac SRX recalls (24)
Every NHTSA safety campaign that lists a Cadillac SRX, most recent first, with the model years each one covers.
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Inflator module (air bags)
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available.…
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Suspension: rear Do not drive
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for…
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Seats
General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.
Remedy: GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac).…
Model years: 2015
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Suspension: rear
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper…
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall…
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Power adjust (seats)
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and…
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014.…
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Ignition (electrical system)
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling…
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact…
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Power train: control module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2013 Cadillac SRX vehicles manufactured May 29, 2012, through June 26, 2013, and equipped with 3.6L engines. In the affected vehicles, in certain driving situations, there may be a three to four second lag in acceleration due to the transmission control module (TCM) programming.
Remedy: GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors'…
Model years: 2013
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Lugs/nuts/bolts/studs (wheels)
General Motors (GM) is recalling certain model year 2013 Cadillac SRX vehicles, manufactured January 31, 2012, through March 18, 2013, and equipped with 18 inch wheels. On the affected vehicles, the wheel lug nuts may loosen.
Remedy: GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign…
Model years: 2013
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Software (electrical system) and 2 other components
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS)…
Remedy: GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
Model years: 2013
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Automatic transmission (power train)
General motors (GM) is recalling certain model year 2010-2011 cadillac srx vehicles manufactured from october 26, 2008, through june 23, 2011, for failing to comply with the requirements of federal motor vehicle safety standard number 114, theft protection. these vehicles may have a transmission shift cable that was improperly…
Remedy: GM will notify owners, and dealers will ensure that the transmission shift cable is properly routed and seated in the transmission cable bracket. This service will be performed free of charge. The safety recall is…
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Air bags: side/window
General motors is recalling certain model year 2011 cadillac srx passenger vehicles for failing to conform to the requirements of federal motor vehicle safety standard no 208, "occupant crash protection." the airbags are programmed to turn off the right side roof-rail AIRBAG if the passenger sensing system determines that the right…
Remedy: GM dealers will reprogram the sensing and diagnostic module free of charge. The safety recall is expected to begin on or about june 17, 2011. Owners may contact cadillac at 1-866-982-2339 and at the owner center at…
Model years: 2011
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Electrical heating element (visibility)
General motors is recalling certain model year 2011 buick lacrosse and cadillac srx vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 103, "windshield defrosting and defogging systems". On these vehicles, the software in the electronic climate control (ecc) module may disable the ability…
Remedy: Dealers will reprogram the ecc module free of charge. The safety recall began on march 11, 2011. Owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339 or at the owner center at www.gmownercenter.com.
Model years: 2011
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Buckle assembly (seat belts)
General motors is recalling certain model year 2011 cadillac srx, chevrolet equinox and GMC terrain vehicles. The driver and /or front passenger safety belt buckle anchor may fracture and separate near the seat attachment in a vehicle crash.
Remedy: Dealers will modify the passenger and/or the driver safety belt buckles as necessary. This service will be performed free of charge. The safety recall is expected to begin on or before january 18, 2011. Owners may…
Model years: 2011
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Power steering fluid (steering)
General motors is recalling certain model year 2010 cadillac srx vehicles equipped with 2.8l gas engines (lau) or 3.0l gas engines (lf1). Some of these vehicles have a condition in which processing of the crimp during manufacture of the power steering pressure line may have damaged the line. If the line was damaged, a power steering…
Remedy: Dealers will inspect and if necessary replace the power steering line free of charge. The safety recall began on november 12, 2010. Owners may contact cadillac at 1-866-982-2339.
Model years: 2010
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Engine and engine cooling
General motors is recalling certain model year 2010 cadillac srx equipped with a 2.8l v6 engine. If low octane (regular) fuel is used in the vehicle instead of the required high octane (premium) fuel as stated in the owner manual and on the fuel filler door, the combination of regular fuel usage and aggressive driving maneuvers may…
Remedy: Dealers will reprogram the engine control module free of charge. The safety recall is expected to begin on or before june 11, 2010. Owners may contact the cadillac customer assistance center at 1-866-982-2339 or at the…
Model years: 2010
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Automatic transmission (power train)
GM is recalling 17,301 my 2004 cadillac srx vehicles equipped with an automatic transmission. Some of these vehicles have a condition in which the transmission shift lever can be moved from the "park" position with the ignition "on" and without the operator depressing the brake pedal or, in some cases, the shifter can be moved from the…
Remedy: Dealers will replace the pawl stopper and a bushing within the shifter assembly free of charge. The recall began on december 3, 2008. Owners may contact cadillac at 1-800-982-2339 or through their website at <a…
Model years: 2004
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Seal (power train)
On certain passenger vehicles, the rear axle pinion seal does not meet all of the specifications and may experience a fluid leak.
Remedy: Dealers will replace the pinion seal free of charge. The recall began on february 1, 2008. Owners may contact cadillac at 1-800-458-8006 or http://www.cadillac.com; pontiac at 1-800-620-7668 or http://www.pontiac.com;…
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Rim (wheels)
Certain sport utility vehicles and trucks fail to comply with the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims." these vehicles have an incomplete tire rim designation on the certification/tire label located on the driver's door edge. In addition, the label may also be missing the tire load…
Remedy: A label that will correct the label originally installed will be mailed to consumers along with installation instructions. The customer will have the option for dealers to install the label. The recall begaon on…
Model years: 2006
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Suspension: rear
Certain vehicles have a left or right rear suspension toe link that could separate because of an incorrect weld.
Remedy: Dealers will inspect the right and left toe link and replace as required. If a toe link is replaced, the dealer will perform a wheel alignment. The recall began on may 3, 2006. Owners may contact cadillac at…
Model years: 2005
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Accelerator pedal (vehicle speed control)
Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 124, 'accelerator control systems.' if one of the two accelerator pedal return springs fails and the temperature is -22 degrees f to -40 degrees f, the engine may not return to idle within three seconds, as required.
Remedy: Dealers will replace the accelerator pedal assembly. This recall began on march 8, 2005. Owners may contact cadillac at 1-866-982-2339 or pontiac at 1-800-620-7668.
Model years: 2004
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Air bags
On certain passenger vehicles, an interaction between the sensing and diagnostic module and vehicle's electrical system may cause the driver's frontal air bag and/or roof-mounted side impact air bag to deploy when the ignition key is turned to the "on" position.
Remedy: Dealers will replace the sensing and diagnostic module free of charge. The recall began on may 20, 2005. Owners may contact cadillac at 1-866-982-2339.
Model years: 2004
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Linkages (steering)
On certain passenger vehicles involved in this campaign, the lower control arm ball stud nut/washer assemblies with washers were made of the wrong material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of…
Remedy: Dealers will inspect the ball stud joints and measure the torque of the nut for all front lower control arms in all models affected as well as the rear lower control arms on the xlr and corvette. If the torque is not…
Model years: 2004
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Service brakes, hydraulic: control unit/module
On certain passenger vehicles equipped with all wheel drive, the antilock brake system (ABS) may improperly temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds.
Remedy: Dealers will reprogram the ABS traction control system controller. Owner notification began on may 10, 2004. Owners should contact cadillac at 1-866-982-2339.
Model years: 2004
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Seats
Certain passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 207, "seating systems." one or both front anchor tabs for the front bucket seats are not engaged in the floor pan reinforcement slots. A seat with only one tab engaged or neither engaged would not meet the…
Remedy: Dealers will ensure that both front anchor tabs are fully seated in the floor pan reinforcement slots. Owner notification began september 19, 2003. Owners should contact GM at 1-800-458-8006.
Model years: 2004
Other Cadillac models
- Deville2,725 complaints
- CTS2,217 complaints
- Escalade1,713 complaints
- Seville801 complaints
- Escalade ESV533 complaints
- DTS527 complaints
- Catera468 complaints
- STS430 complaints
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.