2017 Alexander Dennis Enviro 500 Recalls, Complaints & Specs
1 safety recall lists the 2017 Alexander Dennis Enviro 500. Check your own VIN below.
1 safety recall for the 2017 Alexander Dennis Enviro 500
Most recent first. Recall repairs are free at any authorised dealer. Click a recall for the full defect, consequence and remedy text.
-
Fuel rail (fuel system)
Alexander Dennis, Inc. (Alexander Dennis) is recalling certain 2017-2020 E500 buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at…
No owner complaints on file
NHTSA has no owner complaints on file for the 2017 Alexander Dennis Enviro 500. For context, the average model year in NHTSA's database has dozens; a zero can mean a reliable vehicle, a rare one, or both.
Compare Alexander Dennis Enviro 500 model years
Recall and complaint counts for every Alexander Dennis Enviro 500 model year in NHTSA's database.
| Model year | Recalls | Complaints |
|---|---|---|
| 2017 Alexander Dennis Enviro 500 | 1 | 0 |
| 2018 Alexander Dennis Enviro 500 | 1 | 0 |
| 2019 Alexander Dennis Enviro 500 | 1 | 0 |
| 2020 Alexander Dennis Enviro 500 | 1 | 0 |
Checking a specific 2017 Alexander Dennis Enviro 500
How do I know if my 2017 Alexander Dennis Enviro 500 has an open recall?
Enter your 17-character VIN above. The VIN is on the driver's side dashboard (visible through the windshield), the driver's door jamb sticker, and your registration or insurance card. The check runs against NHTSA's live database and tells you which campaigns list your vehicle. 1 campaign currently lists the 2017 Alexander Dennis Enviro 500; your car may already have been repaired under it.
Is the recall repair free?
Yes. Under federal law, manufacturers must fix safety recalls at no charge for vehicles up to 15 years old from the date of sale to the first owner. Contact any authorised Alexander Dennis dealer with your VIN and the NHTSA campaign number (for example 21V468000).
What is the difference between a recall and a complaint?
A recall is a safety campaign filed by the manufacturer or ordered by NHTSA, with a defined defect and remedy. A complaint is a report an owner sent to NHTSA; it is not verified, but patterns of complaints are what trigger NHTSA investigations and, eventually, recalls.
Source: NHTSA recall and complaint databases and EPA fuel economy data, October 2026. Complaint counts are owner reports to NHTSA, not verified defects. Recall counts are safety campaigns that list this model year; whether a particular car was already repaired depends on its VIN. How this data is compiled.